Tag Archives: Business-IT Alignment

Knowledge Management Training and Technology

This past week I attended the CKM training in Toronto, hosted by the Knowledge Management Institute and Knowledge Management Institute Canada. I attended, not because I felt I needed training (although I don’t have enough ego to think that I know it all, I have been doing KM for 12+ years, and certainly know a lot) but because I was curious to hear about their model and their approach. KMI has trained over 4,000 people worldwide over the last 10 years so they are onto something. Just to backtrack for a minute, I come to KM from a technology perspective, because that is how I first came to KM. The processes and people part of KM are absolutely necessary and critical, and are the hardest part of KM, but technology enables it all, and poorly designed and implemented KM technology is the death knell for KM in a lot of organizations. Okay, so back to my training. I did training with APQC when I was first getting going with KM when I was at Hewlett Packard, it was what was available to me at the time. It talked about the phases of KM implementation and how to mature KM in the … Continue reading

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Knoco May Newsletter

The Knoco May newsletter on business focused KM is out, http://lnkd.in/9rwyPS. Lots of practical information on implementing KM, there’s an archive of previous newsletters here http://www.knoco.com/knowledge-management-news.htm  

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Aligning People, Process and Technology in KM, published

Ark Group has published my report, Aligning People, Process and Technology in KM. The Executive Summary and a sample chapter are on their website http://www.ikmagazine.com/xq/asp/pubid.5694CBB6-DAAF-4082-85BB-8F8D5AE6C6A5/qx/Publication.htm

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Knoco.ca

Just a quick blog post to let everyone know that I am now the Canadian Franchisee for Knoco Ltd., www.knoco.com. Knoco is a Knowledge Management consultancy based in the U.K. and with franchises in South Africa, USA, India, and Indonesia, as well as training partners in Spain. They offer KM people and process consulting, and training. I am excited by the opportunities that this expansion in my network and services will bring. You will see some changes to my website over the next while, although my Missing Puzzle Piece Consulting branding will remain unchanged and I will continue to do the business-IT alignment work in the KM domain that I have always done.

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Canada 3.0, continuing the theme

I spent Monday and Tuesday of this week (June 8-9) at Canada 3.0 www.canada30.uwaterloo.ca, which was an amazing experience. Sitting in a room with 1000 people who want to see Canada move forward and be a leader in the digital media space was energizing and motivating and if you’ve spoken to me in the last few days you know that I can’t say enough good things about my experience there and that I want to get involved and help move this forward.

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Can you Manage Knowledge?

I was part of a group listening to a case study presentation on the evolution of a Knowledge Management technology this week. I listened not so much for the lessons learned, but to hear about the particular experience of this individual at a company I was once familiar with.

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Interview on ThatChannel.com

  I did an interview on ThatChannel.com back in March, it was a great experience. We talked about Knowledge Management, Business-IT Alignment and the consulting work that I do, here is that interview! The interview is posted in three parts on YouTube, here are the links: Part 1: http://youtu.be/tWSb5QWIet8 Part 2: http://youtu.be/0uI3MSXZE9o Part 3:  http://youtu.be/6R4jO4rNaTo  

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