Can you Manage Knowledge?
I was part of a group listening to a case study presentation on the evolution of a Knowledge Management technology this week. I listened not so much for the lessons learned, but to hear about the particular experience of this individual at a company I was once familiar with.
Interview on ThatChannel.com
I did an interview on ThatChannel.com back in March, it was a great experience. We talked about Knowledge Management, Business-IT Alignment and the consulting work that I do, here is that interview! The interview is posted in three parts on YouTube, here are the links: Part 1: http://youtu.be/tWSb5QWIet8 Part 2: http://youtu.be/0uI3MSXZE9o Part 3: http://youtu.be/6R4jO4rNaTo
Key Success Factors in implementing KM in an ITIL (or any other) Environment
The following discussion of lessons learnt is taken from my experience implementing knowledge management activities in the outsourcing business unit of a large technology company and from projects that I have completed in my consulting practice. The consulting projects have included the implementation of knowledge management enabled processes, including ITIL processes.
Welcome to my blog
Welcome to my blog, after some initial issues trying to get Adobe Contribute to connect to my WordPress blog hosted on my website, I have it working. The secret? Reinstalling WordPress and changing the setting for XML-RPC in WordPress, I don’t understand why that worked and why it didn’t work the first time, after-all my initial install was clean, but whatever…it works now. I will get everything cleaned up and organized on my blog and then start posting. See you soon!
